Cxgenie Ai

What is Cxgenie Ai ?

CX Genie is a no-code AI-driven customer support solution designed to enhance the quality and efficiency of customer support. It provides comprehensive multi-channel support, helps businesses reduce costs, increase customer satisfaction, and achieve 24/7 support through intelligent chatbots and automation features.

  1. Recording time:2024-09-08
  2. Is it free:

Website traffic situation

Overview of Participation

(2024-08-01 - 2024-08-31)
monthly visits
25.0k
Visit duration
00:02
Number of pages/visits
3.35
Bounce Rate
54.30%

Website Latest Traffic Status

Traffic source channels

(2024-08-01 - 2024-08-31)
Direct
11.4k
E-mail
10
Organic search
8.1k
Advertising display
318
external link
3.5k

Statistical chart of traffic sources

Cxgenie Ai Core Features

AI-driven chatbots

workflow automation

efficient ticket management

white label solution

e-commerce product data synchronization

powerful helpdesk

Cxgenie Ai Subscription Plan

Basic
Free$
✔️ 1,000 conversations per month
✔️ Up to 1 team member
✔️ 1 chatbot
✔️ 20 AI knowledge documents (files/FAQ/articles/URLs)
✔️ Chatbot installation on website
✔️ AI-recommended hybrid chat mode
Premium
$14.99/month$
✔️ 5,000 conversations per month
✔️ Up to 5 team members
✔️ Unlimited chatbots
✔️ 100 AI knowledge documents (files/FAQ/articles/URLs)
✔️ Chatbot installation on mobile app
Pro
$24.99/month$
✔️ 30,000 conversations per month
✔️ Up to 30 team members
✔️ Unlimited AI knowledge updates
✔️ Usage reports
✔️ API access
✔️ Real-time chat technical support
Enterprise
Custom$
✔️ Beyond 30,000 conversations
✔️ Beyond 30 team members
✔️ Custom AI training models
✔️ On-premise solution
✔️ SAML SSO
✔️ Audit logs
✔️ 24/7 ticket support

FAQ from Cxgenie Ai

What is CX Genie and how does it work?

CX Genie is a no-code AI customer support solution designed to enhance the quality and efficiency of customer support through intelligent chatbots and automation.

What are the key benefits of using CX Genie?

CX Genie can increase customer engagement and satisfaction, reduce support costs, improve efficiency, and increase revenue while seamlessly scaling support capacity.

Is CX Genie suitable for businesses of all sizes?

Yes, CX Genie is suitable for businesses of all sizes, from small teams to large companies, and can be adjusted for use according to needs.

How does CX Genie integrate with existing customer support tools and systems?

CX Genie can seamlessly integrate with popular platforms such as CRM systems and communication channels, enabling centralized support management.

Can CX Genie handle complex customer inquiries and issues?

Yes, CX Genie has the capability to handle complex issues and supports seamless switching between AI and human customer service.

Does using CX Genie require human intervention?

CX Genie primarily handles common issues through AI automation, but automatically notifies human customer service for complex issues.

What kind of analysis and insights does CX Genie provide?

CX Genie provides detailed usage reports and data analysis to help optimize customer support strategies and enhance service quality.

Does CX Genie comply with data protection regulations?

Yes, CX Genie prioritizes data security, complies with data protection regulations, and ensures the security of customer data.

How do I get started with CX Genie?

You can sign up for the free plan by visiting the CX Genie website, or contact the sales team for more customized options.

Is my data secure?

Yes, CX Genie employs strict security measures to protect user data and ensure the confidentiality and integrity of the data.

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